Reeko for Support
The support desk built for visual communication. Receive tickets with screen recordings attached and resolve issues faster than ever.
Support tickets with superpowers
Desk Reeko is a fully integrated ticket management system that combines the power of Reeko screen recordings with a modern support workflow. Your customers can submit issues with video context, and your team can resolve them faster.
- Built-in screen recording for every ticket
- Seamless integration with Reeko workspace
- No separate tools or complicated setups
- Free for all Reeko users
New Ticket
from customer@email.com
I can't complete the checkout process. The button doesn't respond when I click it.
60%
Faster Resolution
Visual context eliminates guesswork
3x
Fewer Follow-ups
Get it right the first time
95%
Customer Satisfaction
Happier customers with faster support
Everything you need to deliver great support
Desk Reeko combines powerful features with the simplicity your team needs to stay productive.
Integrated Ticket System
Manage all support tickets in one place. Customers can submit issues with screen recordings attached, giving your team instant visual context.
Screen Recording Attachments
Every ticket can include a Reeko screen recording. See exactly what your customers see - no more back-and-forth asking for screenshots.
Project Organization
Organize tickets by projects and teams. Keep everything structured and easily accessible for your entire support organization.
Team Collaboration
Assign tickets to team members, add internal notes, and collaborate seamlessly. Everyone stays in the loop with real-time updates.
Smart Notifications
Get notified when new tickets arrive, when customers respond, or when tickets are assigned to you. Never miss an important update.
Analytics & Insights
Track response times, resolution rates, and team performance. Make data-driven decisions to improve your support quality.
Get started in minutes
Setting up Desk Reeko is simple. No complex configurations, no lengthy onboarding.
Create your Desk
Set up your support desk in seconds. Customize projects, invite team members, and configure your workflow.
Share your support link
Give customers a simple link to submit tickets. They can record their screen and describe the issue in one click.
Resolve with context
Your team receives tickets with video recordings attached. See the problem, fix it fast, and keep customers happy.
Perfect for every team
Customer Support
Resolve customer issues with full visual context
QA Teams
Receive detailed bug reports from testers
Freelancers
Get clear feedback from clients
Agencies
Streamline client communication